Cultural
Events
Publications
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Business
Mandarin Cross-Cultural Training
is an inclusive orientation
program designed for international
travelers, expatriates and their
families, to bridge the cultural
gaps in a new social environment.
The program includes topics
on local culture, daily lifestyles,
do's and don'ts in social and
business occasions, communications
and negotiation skills for cross
cultural backgrounds, managing
local staff, etc.
All
courses can be administered
at your office premise, or in
our classrooms. Participants'
group size can also be arranged
to meet your specific needs.
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Why Cross - Cultural
Training?
Country-wide
Servicing
Business Mandarin has 10 associated language
centers in major cities in China to ensure
quality cross-cultural training can be provided
almost anywhere in the country.
Up-to-date
and Reliable Resources
The Business Mandarin team of tutors in
China consists of specialists, teachers,
field trainers and professional pedagogues.
Coupled with our strategic location, we
can provide you with the most up-to-date
and accurate information on your destination
cities and industries in China.
Commitment to Training
Business Mandarin offers more than just
teaching Chinese language; it is a center
for comprehensive education and development.
Business Mandarin's core competency and
guiding philosophy is achieving excellence
through training.
Coordinated
Training Services with Language Instruction
By offering both language and cross-cultural
training, the individual needs of every
participant are shared efficiently throughout
Business Mandarin, resulting in a high level
of personalized, seamless service.
Established Adult
Learning Methods
Business Mandarin is the leader in adult
learning methodologies; in fact, Business
Mandarin employs its own internal pedagogy
department to give our clients direct, useful
and understandable information that helps
them adjust to their new lives and professional
environment abroad.
Business Mandarin Relocation Training
Relocating in a Chinese speaking country
can be an exciting, mind-broadening and
highly rewarding experience, if the expatriated
staff is properly prepared. Conversely,
relocating a staff without appropriate training
can cause a lot of difficulties in adapting
to the foreign culture, anxiety, employment
tension, and eventually leading to the failure
of assignments abroad.
Business
Mandarin's Cross-cultural program provides
country or region-specific information about
a target culture. Two of our training courses-"Living
and Working In..." and "On Your
Re-entry..." are designed for individuals
and families who are:
Outbound
- expatriates relocating out from their
home country
Inbound
- staff relocating into a new host country
Returning - repatriates relocating back
to their original home country
Living
and Working In...
The two-day program is targeted for participants
to learn to cope with daily life, and to
practice effective business protocol and
communications in the new environment. Prior
to the program, participants are required
to complete a detailed questionnaire, which
helps our trainers to access and design
the program that meets the individual's
need and expectations.
The
first half of this course, "Living
in...", focuses on the adjustment and
adaptation aspects. It describes a culture's
background, people's attitudes and behaviors,
and their ways of living. Topics in this
one-day session includes:
daily
life in the new country
adjusting
to the new environment
how
to "fit-in"
making friends, overcoming language barriers
health,
medical and safety information
routine survival tips such as getting a
driver's license, opening bank accounts,
finding schools
important historical, political, geographic
resource facts
cultural values, comparisons and traditions
social structures, religion and education
special
children's and spousal career components
available
The
second-day, "Working In...", helps
the employee to understand and develop strategies
to meet challenges in the new working environment.
Spouses are also suitable for attending
the course since they are also likely to
develop own career abroad, and that the
sharing of this information can help to
build mutual support in the new home. At
this session, participants will learn about:
business
management and decision making
techniques for successful negotiation
verbal and non-verbal communication techniques
important
business etiquette and protocol
differences
between their own work style as compared
to those of the target culture
Topic areas and duration in the "Living
and Working In..." program can be expanded
or adjusted according to the client's specific
needs.
As
a follow-up and to further assist families
moving abroad, the Business Mandarin Cross-Cultural
program conducts surveys for every graduate
six months, nine months and one-year after
they relocate. Recommendations for further
interventions will be made with references
from the Business Mandarin International
resource network. Our objective is to make
the relocation process as smooth as possible.
Business Mandarin China Business Training
Operating a China business and an international
business can be of equal challenges. Whether
you are selling products to and from abroad,
operating a joint venture, managing a staff
of local and foreign nationalities, or providing
consultant services for a company with overseas
interests, understanding the nuances of
doing business in the target country is
essential.
Business
Mandarin has developed different country-specific
business seminars, targeted for varying
group size (6 to 10 staff from the same
company) and of different length (one to
three days). Participants in the seminars
will learn about:
Area
studies (geography, politics, economic,
social life, history, etc.)
Management,
decision making, organization and planning,
leadership, communication
Important
do's and don'ts
Boss-subordinate and client-supplier relationships
How
to correctly interpret verbal and non-verbal
communication
Decision-making
systems and protocol
Building long-term, profitable relationships
Negotiation
styles that work
Their
own work style compared with business practices
in the target culture
Four
training programs offered include:
(1)
Doing Business In...
An in-depth analysis of a country or a region
in China and focused on the development
of effective business strategies.
(2)
Business Across Borders / Communications
Across Borders
Provides awareness of the differences in
Chinese and foreign cultures.
(3)
Negotiating With...
Handles negotiation successfully for different
cultures.
(4)
Building Bridges
For companies who need to maintain and manage
global staff teams.
Benefits
of the business seminars include:
A
deeper understanding of the values, behaviors
and attitudes of the Chinese trading partners,
and the impact on a company's international
operation.
Building
a framework to deal with the variances in
cultural and business issues
Improved
ability to interact with people from other
cultures, both on social and business levels
Developing
an action plan for your company with working
styles modified for an international environment
Quality Programs through Pioneering Research,
Resources in China and Close Connection
Within the Business Mandarin's Cross-Cultural
Division is a research and development department
that gathers information on work- and social-
related issues. Source of information comes
from over 10 Business Mandarin Language
Centers located all over China, which ensures
locality and time relevance of the information.
Such
research information as supervisor-employee
relationships, office etiquette, gender
relations in the workplace, negotiation
etiquette, human resource policies, etc.
are useful for developing quality programs.
Indeed, this pioneering approach to cross-cultural
training is what makes Business Mandarin
the leading provider in the field.
About Business Mandarin Cross - Cultural
Trainers
All
seminars and training programs are organized
and conducted by a team of Business Mandarin
Cross-Cultural trainer and professionals
on China issues. Each Business Mandarin
Cross-Cultural trainer is a professional
on multiculturalism, with qualifications
from the certification program administered
by Business Mandarin Cross-Cultural. All
Business Mandarin Cross-Cultural trainers
must meet the following criteria:
Extensive
experience with international corporate
training
Possess
advanced degrees in fields related to cross-cultural
communications and social science
Lived
and worked in China and abroad
Strong counseling skills
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